USave Trainee Manager: Shoprite Group

Trainee Manager

Reference Number: SHO250806-1

Location: Northern Cape

Closing Date: 19 August 2025

Purpose of the Job

Shoprite is looking for an ambitious and detail-oriented Trainee Manager to join the team and participate in structured Trainee Manager Programme. Under the guidance of the Branch Manager, you will be responsible for supporting the day-to-day operations of the store, with a strong focus on sales performance, customer experience, merchandising, stock management, cash control, staff support, and reporting.

Your goal is to help drive operational excellence and deliver an outstanding shopping experience for customers while developing the skills and leadership competencies needed to eventually manage a store independently.

Key Responsibilities

Sales & Customer Experience

Drive daily sales and achieve store profit targets by executing divisional strategies
Ensure customer service excellence through store appearance, merchandise display, product placement, and staff behaviour
Handle customer complaints professionally, following company procedures
Monitor and report on sales performance against daily targets

Operations & Stock Management

Oversee stock management processes including inventory checks, stock rotation, and quality assurance
Reduce stock loss by enforcing proper security, stock handling, and cash procedures
Manage pricing accuracy and implement promotional activities
Place merchandise orders and monitor stock replenishment

Financial & Administrative Duties

Perform banking and cash reconciliation duties
Prepare sales reports, monitor transactions, and maintain accurate records
Support financial administration tasks, including inventory counts and transaction logs
Ensure compliance with company standards on record-keeping, security, and reporting

People Management

Assist with staff scheduling, performance management, and skills development
Supervise daily staff activities and floor operations
Promote a team culture that aligns with company values

Compliance & Maintenance

Enforce health and safety policies in-store
Ensure cleanliness, organisation, and maintenance of the trading premises
Monitor compliance with all operational procedures and systems

Job Objectives Overview

Staff supervision and performance support
Effective stock management
Daily floor-walk and operational oversight
Reporting and data analysis
Maintenance of trading standards and premises
Target and budget achievement
Customer service and query resolution

Minimum Requirements

Essential:

Grade 12 / Matric certificate

Desirable:

A retail-related tertiary qualification
FMCG experience in a retail environment

Skills & Knowledge

Desirable:

Strong product knowledge
Familiarity with branch systems and retail reports
Stock control and merchandising principles
Analytical thinking and problem-solving
Team leadership and communication

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