Printers IT Administration Officer: Department of Health

Printers IT Administration Officer Level 07

Reference Number: REFS/035707

Location: Central Office, Johannesburg

Closing Date: 18 March 2026

Requirements

  • Applicants must be in possession of a Grade 12 Certificate and a National Diploma / Degree in Information Technology / Computer Sciences, equivalent NQF level 6 IT related qualification
  • 2 – 3 years working experience in Information Communication Technology Support.
  • Required Skills and Qualifications, Technical Proficiency:
    • Knowledge of Windows/Linux server environments, TCP/IP, and printer driver troubleshooting.
  • Experience:
    • 2–3 years in office administration and IT support, specifically with office automation systems.
  • Software Skills:
    • Proficiency in MS Office (Word, Excel).
  • Administrative Ability:
    • Ability to generate reports on expenditure and manage vendor relationships.
  • Communication:
    • Strong interpersonal skills for helping users with printing issues.
  • Must have a valid driver’s license.

Duties

  • Technical Support: Installing, configuring, and troubleshooting printers, scanners, and multi-function devices.
  • Network & Driver Management: Managing print servers, configuring TCP/IP settings, and updating printer drivers.
  • System Administration: Monitoring print usage, managing print queues, and optimizing print workflows.
  • Asset Management:
    • Maintaining an up-to-date inventory of all printing hardware (asset list).
    • Consumable Control Monitoring and ordering toner, paper, and other printing supplies.
    • Production Tasks Performing binding, collating, cutting, and folding, particularly in a corporate print room environment.
  • Liaison with stakeholders – internal and external:
    • Provide minor technical support to other directorates.
    • Liaise with health facilities on printer leasing arrangements and contract expiry matters.
    • Offer guidance on ordering processes and RT3 contract payments. Prepare RLSO1 and RLSO2 documentation.

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