Provincial Receptionist
Location: Kimberley
Closing Date: 13 March 2026
The HWSETA is seeking to appoint a Provincial Receptionist to Provide Administrative assistance in the Provincial Office. Assist coordinate customer care with external stakeholders.
Requirements
- National Diploma in Office Administration/Technology, Business Administration or Public Management or an equivalent qualification.
- 2-3 years work experience at Reception and related field.
Key Responsibilities
Perform delegated Education Training Quality Assurance functions
- Provide administrative support on the accreditation, re- accreditation, extension of scope, secondary accreditation, and satellite campus approval process.
- Perform checks on all accreditation, re-accreditation, extension of scope, secondary accreditation and satellite campus approval process.
- Provide administrative support on the Assessor and Moderator registration process.
- Provide administative support on the verification process.
- Provide administrative support to stakeholders for learner achievement process.
- Support the trainibg implementation process.
- Support the training site approval process.
- Support training implementation process.
- Provide admin support on SDP Monitoring process.
- Provide required administration, logistical, filling and record-keeping.
Perform delegated Research Information Monitoring and Evaluation functions
- Provide support to the RIME activities
Perform delegated Skills Development planning functions
- Provide admin support and evaluate the T-no. application process and Eol application process
- Provide admin support in coordinate and organize where applicable, the following: SDF registration process, WSP&ART workshops and submission process, Discretionary grant/EOI workshops and application.
- Support the project implementation process for all projects.
- Keep records of the register of the documents submitted on the provincial central email.
Perform delegated Corporate Service and Administrative functions
- Implement and adhere to organisational policies and procedures.
- Perform required electronic, physical filling and record keeping.
- Perform planning and reporting activities.
- Adhere to travel and substance requirements.
- Perform required Marketing activities.
- Provide guidance and support to stakeholders on ERP utilisation.
- Assist and support delegated administrative function.
Perform functions related to building and maintaining Stakeholder Relations
- Support and maintain of stakeholder relations.
- Enhance customer satisfaction through enquiry and problem-solving.
Meeting service delivery charter standards
- Telephone Enquiries -24 hours
- Respond to Written Correspondence (Mail, E-mail, and Fax)- 48 hours.
- Acknowlgement of receipt for any documentation submitted- 48 hours.
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