UIF Claims Officer (x141): Department of Employment & Labour

UIF Claims Officer

Requirements

  • Grade 12/ Senior Certificate. 0 to 6 months’ experience.

Knowledge:

  • Unemployment Insurance Act
  • Unemployment Insurance Contributions Act
  • Public Service Regulation
  • Public Service Act
  • Batho Pele Principles
  • Departmental Policies and Procedures
  • Customer Care

Skills:

  • Communication
    (verbal and written)
  • Listening, Computer Literacy
  • Customer Relations
  • Decision Making

Duties

  • Receive and assess all the UI Claims on the relevant systems in line with the Standard Operating Procedure (SOP)
  • Register all employers and verify the declaration of employees as per the relevant prescripts
  • Execute the payment of approved claims as per the set time frames
  • Attend to enquiries relating to all processed claims or any other matter relating to the processing of claims
  • Perform administrative duties in the section.

Locations

  • Labour Centre: Beaufort West Ref No: HR4/4/10/637 (X13 Posts)
  • Labour Centre: Cape Town Ref No: HR4/4/10/638 (X12 Posts)
  • Satellite Office: Atlantis Ref No: HR4/4/10/639 (X5 Posts)
  • Satellite Office: Athlone Ref No: HR4/4/10/640 (X11 Posts)
  • Labour Centre: George Ref No: HR4/4/10/641 (X10 Posts)
  • Labour Centre: Knysna Ref No: HR4/4/10/642 (X12 Posts)
  • Satellite Office: Plettenberg Bay Ref No: HR4/4/10/643 (X12 Posts)
  • Labour Centre: Mitchells Plain Ref No: HR4/4/10/644 (X9 Posts)
  • Satellite Office: Nyanga Ref No: HR4/4/10/645 (X12 Posts)
  • Labour Centre: Mossel Bay Ref No: HR4/4/10/646 (X13 Posts)
  • Labour Centre: Oudtshoorn Ref No: HR4/4/10/647 (X9 Posts)
  • Labour Centre: Vredenburg Ref No: HR4/4/10/648 (X18 Posts)
  • Satellite Office: Vredendal Ref No: HR4/4/10/649 (X10 Posts)

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