Client Service Officer: Assessor at Department of Employment & Labour

Client Service Officer: Assessor

Closing Date: 27 February 2026

Requirements

• Grade 12/ Senior Certificate. No experience required.

Knowledge:

• Unemployment Insurance Act and Regulations
• Unemployment Insurance Contributions Act
• Public Financial Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• Department of Labour and UIF Policies and
  Procedures, Treasury Regulations, UIF’s Vision
• Mission and Values
• Departmental Policies
• Procedures and Guidelines
• Batho Pele Principles
  

Skills:

• Interpersonal
• Telephone etiquette
• Interviewing
• Computer Literacy
• Communication (verbal and written)
• Listening
• Interpretation (ability to interpret UI Act and Contribution Act)
• Conflict Management
• Time Management
• Customer Relations
• Analytical and On job training (operational systems)

Duties

• Provide screening services
• Process applications for UIF Benefits
• Register payment continuation forms
• Provide administrative functions

Locations

• Labour Centre: Butterworth but stationed at Centane Satellite Office-Ref:HR4/4/10/01 (X1 Post)
• Labour Centre: Butterworth but stationed at Idutywa Satellite Office Ref No:HR4/4/10/02 (X1 Post)
• Labour Centre: Butterworth but stationed at Nqamakwe Satellite Office Ref No:HR4/4/10/03 (X1 Post)
• Labour Centre: Butterworth but stationed at Tsomo Satellite Office Ref No:HR4/4/10/04 (X1 Post)
• Labour Centre: Butterworth but stationed at Willowavale Satellite Office Ref No: HR4/4/10/05 (X1 Post)
• Cradock Labour Centre Ref No: HR4/4/10/06 (X1 Post)
• Labour Centre: Cradock but stationed at Somerset East Satellite Office Ref No:HR4/4/10/07 (X1 Post)
• Labour Centre: East London but stationed at EL IDZ Satellite Office Ref No: HR4/4/10/08 (X1 Post)
• Labour Centre: eMaxesibeni but stationed at Matatiele Satellite Office Ref No: HR/4/4/10/09 (X1 Post)
• Labour Centre: eMaxesibeni but stationed at Mount Frere Satellite Office Ref No: HR/4/4/10/10 (X1 Post)
• Labour Centre: eMaxesibeni but stationed at Ntabankulu Satellite Office Ref No: HR/4/4/10/11 (X1 Post)
• Labour Centre: Fort Beaufort but stationed at Adelaide Satellite Office Ref No: HR/4/4/10/12 (X1 Post)
• Labour Centre: Graaf-Reinet Ref No: HR/4/4/9/13 (X1 Post)
• Labour Centre: Graaf-Reinet but stationed at Middelburg Satellite Office Ref No: HR/4/4/10/14 (X1 Post)
• Labour Centre: Graaf-Reinet but stationed at Willowmore Satellite Office Ref No: HR/4/4/10/15 (X1 Post)
• Labour Centre: Kariega but stationed at Joubertina Satellite Office Ref No: HR/4/4/10/16 (X1 Post)
• Labour Centre: Kariega but stationed at Louterwater Satellite Office Ref No: HR/4/9/10/17 (X1 Post)
• Labour Centre: Kariega but stationed at Misgund Satellite Office Ref No: HR/4/4/10/18 (X1 Post)
• Labour Centre: Kariega but stationed at Hankey Satellite Office Ref No: HR/4/4/10/19 (X1 Post)
• Labour Centre: Kariega but stationed at Patensie Satellite Office Ref No: HR/4/4/10/20 (X1 Post)
  Labour Centre: Kariega but stationed at Jeffreysbay Satellite Office Ref No: HR/4/4/10/21 (X1 Post)
• Labour Centre: Kariega but stationed at Humansdop Satellite Office Ref No: HR/4/4/10/22 (X1 Post)
• Labour Centre: Komani Labour Centre Ref No: HR/4/4/10/23 (X1 Post)
• Labour Centre: Komani but stationed at Cala Satellite Office Ref No: HR/4/4/10/24 (X1 Post)
• Labour Centre: Komani but stationed at Cofimvaba Satellite Office Ref No: HR/4/4/10/25 (X1 Post)
• Labour Centre: Komani but stationed at Lady Frere Satellite Office Ref No: HR/4/4/10/26 (X 1 Post)
• Labour Centre: Komani but stationed at Whittlesea Satellite Office Ref No: HR/4/4/10/27 (X1 Post)
• Labour Centre: Lusikisiki but stationed at Bizana Satellite Office Ref No: HR/4/4/10/28 (X1 Post)
• Labour Centre: Lusikisiki but stationed at Flagstaff Satellite Office Ref No: HR/4/4/10/29 (X 1 Post)
• Labour Centre: Lusikisiki but stationed at Port St Johns Satellite Office Ref No: HR/4/4/10/30 (X1 Post)
• Labour Centre: Makhanda Labour Centre-Ref No: HR4/4/10/31 (X1 Post)
• Labour Centre: Makhanda but stationed at Port Alfred Satellite Office Ref No: HR/4/4/10/32 (X1 Post)
• Labour Centre: Maletswai Labour Centre Ref No: HR/4/4/10/33 (X1 Post)
• Labour Centre: Maletwsai but stationed at Sterkspruit Satellite Office Ref No: HR/4/4/10/34 (X1 Post)
• Labour Centre: Mdantsane but stationed at Berlin Satellite Office Ref No: HR/4/4/10/35 (X1 Post)
• Labour Centre: Mthatha Labour Centre Ref No: HR/4/4/10/36 (X1 Post)
• Labour Centre: Mthatha but stationed at Mqanduli Satellite Office Ref No: HR/4/4/10/37 (X2 Posts)
• Labour Centre: Mthatha but stationed at Libode Satellite Office Ref No: HR/4/4/10/38 (X1 Post)
• Labour Centre: Mthatha but stationed at Nqeleni Satellite Office Ref No: HR/4/4/10/39 (X1 Post)
• Labour Centre: Nqanqarhu but stationed at Elliot Satellite Office Ref No: HR/4/4/10/40 (X1 Post)
• Labour Centre: Nqanqarhu but stationed at Mount Fletcher Satellite Office Ref No: HR/4/4/10/41 (X1 Post)
• Labour Centre: Nqanqarhu but stationed at Ugie Satellite Office Ref No: HR/4/4/10/42 (X1 Post)
• Labour Centre: Qonce but stationed at Sutterheim Satellite Office Ref No: HR/4/4/10/43 (X1 Post)
• Labour Centre: Qonce but stationed at Peddie Satellite Office Ref No: HR/4/4/10/44 (X1 Post)

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