
Receptionist
Reference Number: JR102391
Location: Tokai Medicross
Closing Date: 31 January 2026
The Receptionist has exceptional interpersonal communication skills and is the often the first point of contact to the visitors and patients of the Clinic. The Receptionist is responsible for the complete admissions process and handling of associated queries with various stakeholders.
As a receptionist, you are required to be a Brand Ambassador by providing the best and safest person-cantered quality customer service whilst living our values of CARE, TRUTH, PARTICIPTION, COMPASSION and DIGNITY. The incumbent will be required to provide quality customer services aligned to the overall business strategy, which is inclusive of administrative, switchboard, billing and pay point responsibilities.
Requirements
Education
- Matric or equivalent NQF level 4 qualification.
- Higher certificate (NQF level 5) qualification will be advantageous
Work Experience
- Previous receptionist experience (minimum 1 – 2 years) in hospital/clinic environment.
Knowledge
- Intermediate computer skills (MS Word, Outlook, Excel).
- Knowledge of Medical Schemes.
- SAP
- ME+
Key Outputs
- Reception Oversight
- Switchboard and Telephone Management
- Patient Engagement and Administration
- Financial processing
- Risk Management
Receptionist
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are compassionate about quality care and professional excellence
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being processed for possible recruitment and selection purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent.
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