Administration Clerk (x13)
Reference Number: REFS/035046
Number of Posts: 13
Location: Johannesburg Health District
Closing Date: 23 January 2026
Requirements
- Grade 12 certificate with a minimum of 5 years’ experience and/or
- Relevant National Diploma or Degree with a minimum of 3 years’ experience
- Knowledge of clerical duties, practices as well as the ability to capture data, operate computer and collecting statistics
- Knowledge and understanding of the legislative framework governing the Public Service
- Knowledge of working procedures experience will be added advantage
- Knowledge of working procedures in terms of the working environment
- Understanding the work in the patient affairs
Duties
- General Supervision and Management of staff activities that are relevant to patient affairs in the patient’s administration
- To manage patient administration section according to all relevant Acts, prescripts and policies
- To manage and monitor patient administration regarding recording and capturing of patient data
- Plan, coordination and provide effective administration support for all operational functions
- To manage proper patient booking system and ensure proper patient file movement tracking system
- To ensure that cashiers and admission clerks execute their duties timeously, revenue is collected and promptly posted
- Proper patient record keeping and retrieving of patient files
- Supervise and train staff
- Sign contracts and appraise staff timeously
- Implement effective and efficient quality improvement plans to address and respond to patients’ complaints
- Submit daily and monthly reports to management
- Attend to grievance, conflict in the department and institute progressive disciplinary measures when necessary
- Perform any other duties perform by the supervisor
- Management of waiting time
- Compliance to Ideal clinic and National Core standard
- Provide secretarial services in the facility
- Implement and monitor booking system, retrieval of files, file flow and HPRS system
- Order and monitor stock ensuring availability of stationery and other consumables in the facility
- Write memos, letters and any other documents as requested by the Supervisor
- Manage and support patients and staff services in the facility
- Perform all other duties as delegated by the Supervisor/Manager
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