Administration Clerk, Patient Affairs (x5): Department of Health

Administration Clerk Patient Affairs

Reference Number: refs/035006

Location: Bertha Gxowa Hospital

Closing Date: 23 January 2026

Location: Bertha Gxowa Hospital

Requirements

Grade12
One-year functional experience in a hospital environment
Good communication skills
Good interpersonal relations
Client orientation and customer focus
Ability to handle and manage confidential information and have sufficient computer skills in Microsoft Office
Execute any other relevant tasks upon instruction by the supervisor when necessary
Able to work under pressure
Adapt to rotational changeover when necessary
Prospective candidates will be tested practically on computer skills
Ability to use PAAB or HIS systems, computer certificate and more than 2 official languages will be an added advantage
Have good knowledge of prescripts governing patient administration, PFMA, Treasury regulations, public service Acts, knowledge of UPFS, National Archives Act, PAIA and National core standards
Must be prepared to work shifts which includes, fixed, after hours, night duty, weekends, and public holiday
Applicant should be prepared to undergo medical surveillance.

Registration of patients on SAP and RIS systems
Admit, discharge and transfer patients using SAP-HIS system and follow the downtime policy by capturing the information into the system when is back online
Classify patients correctly and do follow ups on outstanding bills
Capture correct, full patient data and complete relevant registration forms (electronic and manual)
Request and follow up on all required documents during first visit and subsequent visits
Book patients for subsequent visits
Compile and submit statistics and reports timeously
Adhere and comply with relevant Prescripts relating to patient care in the Patient administration i.e Acts, and policies
Safekeeping of Patients Records in line with the law, Records Management Acts and PAIA.
Ordering of stock
Perform any other duties delegated by the supervisor
Relieve in other areas/departments when requested by your supervisor and also comply when rotation takes place. Compliance to confidentiality
Comply with the Performance Management and Development System (Contracting, reviews and final assessment)

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