Chief Information Officer: NSFAS

Chief Information Officer. The Chief Information Officer vacancy exists at the NSFAS Head Office in Cape Town.

Vacancy No: 24 of 2024/25

Closing Date: 21 July, 2024

Type and Grade

1. Executive role reporting to the Chief Executive Officer
2. 5 years Fixed Term Contract, E3

Department & Unit

• Information & Communication Technology

Position Summary

The Chief Information Officer will be responsible for ensuring that required fit-for-purpose technology
solutions are provided and maintained to support the delivery of business strategy and operations.

Responsibilities

Core Strategic Objectives

• Develop and implement IT strategies that align with the organization’s overall goals and
  objectives.
• Provide leadership and vision in the development and implementation of IT initiatives.
• Advise senior management on strategic technology initiatives.
• Identify opportunities for technological innovation and drive its implementation.
  Job Specification & Recruiting Profile of Vacancy
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• Develop and analyse metrics to measure ICT effectiveness.

Technology Management

• Ensure the digitalisation of all key NFSAS processes.
• Oversee the selection, implementation, and maintenance of technology solutions.
• Oversee the deployment of technology interventions across the organisation to ensure optimal
  performance, drive efficiencies, and digital transformation.
• Ensure the reliability, security, and scalability of IT infrastructure.
• Select and implement suitable technology systems to streamline all internal operations and
  processes and to facilitate integration into the technology systems of partner education
  institutions.

Project Management

• Oversee the planning, execution, and delivery of IT projects.
• Ensure projects are completed on time, within scope, and within budget.
• Implement project management best practices and methodologies.

Governance

• Draft and manage Service Level Agreements with internal and external clients.
• Be responsible for the implementation of ICT governance, risk awareness and management and
  compliance frameworks
• Develop, policies, procedures and performance standards in line with the organisation’s
  business model and drive the implementation of the above.
• Compile risk registers and risk mitigation plans
• Provide updates and reports to the Management Committee, Board and relevant Committees in
  accordance with the organisational and PFMA requirements.

People management and ethical leadership

• Lead and manage the ICT Department including technical professionals and specialists.
• Develop the organisation’s ICT human capital.
• Ensure compliance with HR standards and requirements.
• Attract recruit, develop, engage and retain required managers and employees within ICT and
  provides mentoring and coaching where required.
• Drive a culture of high performance and customer-centricity within ICT.
• Be a member of the executive management, reporting to the CEO.
• Champions and demonstrates NSFAS leadership behaviours and values.
  

Finance

• Develop and implement requisite budget.
• Provide effective financial control, management of costs and internal controls.
• Manage the IT budget, ensuring cost-effectiveness and alignment with the organization’s
  financial goals.
• Reports and accounts on ICT budgets, forecasts and expenditures as and when required by
  statute, the Executive and Board.

Stakeholder management

• Collaborate with other executives and department leaders to understand their technology needs
  and priorities.
• Communicate IT strategies, initiatives, and performance to stakeholders, including the board of
  directors.
• Build and maintain relationships with external partners, vendors, and service providers.
• Participates in the strategic positioning of NSFAS and promotes the enterprise with relevant

Qualifications, Skills and Experience

Minimum Qualifications

• Postgraduate qualification in Information Technology or related field.

Knowledge and Experience

• A minimum of 5 years Chief Information Officer or Executive management experience in ICT.
• Reasonable understanding of procedures and statutory requirements applicable to Schedule
  3(A) public entities
• Good knowledge of governance, risk and organisational performance management principles
• Knowledge of the public sector
  

Competencies

• Decisiveness
• Accurate understanding
• Building sustainability and innovation
• Conceptual thinking
• Striving for excellence
• Fairness and transparency
• Honesty and integrity
• Leveraging diversity
• Mobilising teams
  

Technical Competencies

• Business acumen
• Effective business communication
• Financial control
• Performance reporting
• Development of policies and procedures
• Managerial budgeting
• Problem analysis and judgement
• Strategic and operational planning
  

Compliance Competencies

• Must have security clearance ideally Government Top Secret clearance or obtain the security
  clearance within 12 months of employment

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