
Academic Operations Administrator
Job Purpose
To maintain student records; including assessment administration; collection of assessments; keeping of registers and capturing and/or importing of marks.
Duties & Responsibilities
- Operating Procedures documentation; including query resolution.
- Data capturing and document management.
- Assist with administrative duties and set up of assessment cycles.
- Storeroom management and archiving
- Support management and the Academic team to ensure that deadlines are met student queries are resolved within agreed time frames.
- Support overall campus activities such as registration of students, orientation, open days, Internal and external audits.
Minimum Requirements
- Diploma/Certification in Office Administration. NQF Level 6
- 1-2 years of experience in administrative duties & client service experience.
- 1-2 years’ experience within an Educational Institution required.
- MS Office proficient
Key Competencies
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
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