
Office Admin: Communication and Stakeholder Relations
Closing Date: 26 February 2026
Job Summary
The Office Administrator provides comprehensive administrative, logistical,
financial, and stakeholder support to the entire CSR Department under the Senior Manager:
Communications and Stakeholder Relations.
Key Performance Areas
Logistics Arrangements
- Request quotations to inform travel and accommodation arrangements in line with
allocated budget. - Coordinate travel arrangements in line with procurement process.
- Submit approved travel and accommodation requisitions to Finance for processing.
- Check travel plans a few days prior to departure to ensure all is in order.
- Submit approved travelling claims for payment upon their return for purposes of re-imbursement.
- Prepare and distribute itineraries that include details regarding dates, travelling times,
maps/ directions, addresses, phone numbers, e-mail addresses, parking and contact persons to attendees.
Administration and Quality Management Systems
- Serve as the first point of contact for the department.
- Address queries from stakeholders and / or channel queries to correct role players.
- Coordinate the monthly and quarterly reporting.
- Act as the Point of contact for Auditors within the department to ensure smooth audit
process. - Develop good working relations with relevant personnel for ease of execution of
duties. - Assist with developing and reviewing standard templates.
- Make changes to presentations as per Manager’s instructions.
- Prepare correspondence for internal and external purposes.
- Maintain an effective filing system for ease of tracking and retrieval of documents.
- Develop a database of contacts and updates regularly to ensure current information.
- Order stationery, office equipment and oversees general equipment maintenance in
the department. - Assist with audit coordination and data capturing.
- Establish and maintain an effective filing system for the department.
- Support the office in the implementation of the Quality Management System i.e.
control of records and documents. - Obtain costing information for events to assist Managers in budgeting and forecasting.
- Capture the expected revenue forecast onto system / spreadsheet in readiness for
submission to Finance. - Monitors spend during the year to prevent overspend on allocated budget.
- Check provisions on a monthly basis to ensure correctness of allocations.
- Investigate anomalies and rectify as directed by Senior Manager.
- Compile variance analysis for the department
- Manage the petty cash in line with Finance guidelines.
- Raise purchase orders for required services and request authorisation from Manager
prior to forwarding to Supply Chain Management (SCM). - Facilitate payments for service providers by preparing and submitting payment to
Finance for processing. - Submit invoices together with PO to Finance within payment deadlines.
- Check that invoices are paid timeously and communicate with Finance on processing
of invoices.
Policy, Governance & Compliance
- Develop and implement ER policies and frameworks in line with legislation and best
practice. - Ensure compliance with collective agreements, internal policies, and statutory
requirements. - Partner with HRBPs and Legal to ensure alignment and consistent application across
the business.
Communications and Stakeholder Engagement/Management
- Liaise with clients to ascertain requirements, and levels of service provision excellence.
- Represent SAWS in meetings with stakeholders as instructed or requested.
- Promote the awareness of SAWS products and services to all stakeholders.
- Support staff involved in exhibiting SAWS products and services at dedicated client
contact events such as exhibitions, corporate events, workshops, conventions, expos etc. - Liaise with internal and external stakeholders.
- Assist with communication and stakeholder relations activities
Required Minimum Education/Training
- A National Diploma in Communications, Media Studies, Public Relations or related field
Required Minimum Work Experience
- A minimum of 2 years’ experience in a similar role of communications, or stakeholder
relations, and administration. - Excellent communication skills (written and verbal)
- Meticulous attention to detail
- Project Management
- Ability to work under pressure with strict deadlines and extended hours at times
- Good interpersonal skills and stakeholder management
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