Office Admin: Communication and Stakeholder Relations at The South African Weather Service

Office Admin: Communication and Stakeholder Relations

Closing Date: 26 February 2026

Job Summary

The Office Administrator provides comprehensive administrative, logistical,
financial, and stakeholder support to the entire CSR Department under the Senior Manager:
Communications and Stakeholder Relations.

Key Performance Areas

Logistics Arrangements

  • Request quotations to inform travel and accommodation arrangements in line with
    allocated budget.
  • Coordinate travel arrangements in line with procurement process.
  • Submit approved travel and accommodation requisitions to Finance for processing.
  • Check travel plans a few days prior to departure to ensure all is in order.
  • Submit approved travelling claims for payment upon their return for purposes of re-imbursement.
  • Prepare and distribute itineraries that include details regarding dates, travelling times,
    maps/ directions, addresses, phone numbers, e-mail addresses, parking and contact persons to attendees.

Administration and Quality Management Systems

  • Serve as the first point of contact for the department.
  • Address queries from stakeholders and / or channel queries to correct role players.
  • Coordinate the monthly and quarterly reporting.
  • Act as the Point of contact for Auditors within the department to ensure smooth audit
    process.
  • Develop good working relations with relevant personnel for ease of execution of
    duties.
  • Assist with developing and reviewing standard templates.
  • Make changes to presentations as per Manager’s instructions.
  • Prepare correspondence for internal and external purposes.
  • Maintain an effective filing system for ease of tracking and retrieval of documents.
  • Develop a database of contacts and updates regularly to ensure current information.
  • Order stationery, office equipment and oversees general equipment maintenance in
    the department.
  • Assist with audit coordination and data capturing.
  • Establish and maintain an effective filing system for the department.
  • Support the office in the implementation of the Quality Management System i.e.
    control of records and documents.
  • Obtain costing information for events to assist Managers in budgeting and forecasting.
  • Capture the expected revenue forecast onto system / spreadsheet in readiness for
    submission to Finance.
  • Monitors spend during the year to prevent overspend on allocated budget.
  • Check provisions on a monthly basis to ensure correctness of allocations.
  • Investigate anomalies and rectify as directed by Senior Manager.
  • Compile variance analysis for the department
  • Manage the petty cash in line with Finance guidelines.
  • Raise purchase orders for required services and request authorisation from Manager
    prior to forwarding to Supply Chain Management (SCM).
  • Facilitate payments for service providers by preparing and submitting payment to
    Finance for processing.
  • Submit invoices together with PO to Finance within payment deadlines.
  • Check that invoices are paid timeously and communicate with Finance on processing
    of invoices.

Policy, Governance & Compliance

  • Develop and implement ER policies and frameworks in line with legislation and best
    practice.
  • Ensure compliance with collective agreements, internal policies, and statutory
    requirements.
  • Partner with HRBPs and Legal to ensure alignment and consistent application across
    the business.

Communications and Stakeholder Engagement/Management

  • Liaise with clients to ascertain requirements, and levels of service provision excellence.
  • Represent SAWS in meetings with stakeholders as instructed or requested.
  • Promote the awareness of SAWS products and services to all stakeholders.
  • Support staff involved in exhibiting SAWS products and services at dedicated client
    contact events such as exhibitions, corporate events, workshops, conventions, expos etc.
  • Liaise with internal and external stakeholders.
  • Assist with communication and stakeholder relations activities

Required Minimum Education/Training

  • A National Diploma in Communications, Media Studies, Public Relations or related field

Required Minimum Work Experience

  • A minimum of 2 years’ experience in a similar role of communications, or stakeholder
    relations, and administration.
  • Excellent communication skills (written and verbal)
  • Meticulous attention to detail
  • Project Management
  • Ability to work under pressure with strict deadlines and extended hours at times
  • Good interpersonal skills and stakeholder management

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