Receptionist/Office Administrator: St Stithians College

Receptionist/Office Administrator

Reference Number: 202601

Description

Your abilities and positive outlook ensure you can thrive in fulfilling the responsibilities below:

Ensure efficient operation of the Henning Block frontline reception, delivering professional, prompt, courteous, and knowledgeable service
Handle messages and respond to general queries from staff, parents, students, and service providers
Perform administrative duties including filing (paper-based and electronic), email correspondence, sorting and distributing internal mail, accepting deliveries, organising meetings, taking minutes, and other ad hoc requests
supporting the effective functioning of the Finance department
Manage the credit enquiry process for prospective families, ensuring the correct application of College policies and procedures regarding credit enquiry outcomes
Assist with parent portal queries
Complete debtor-related administrative duties, including overflow debt collection as directed by the Debtor’s Manager
Capture purchase orders and invoices on the eProcurement system, including onboarding of vendors
Provide secretarial support to the Deputy Head and Finance Management team, including diary management, scheduling meetings, and booking rooms/venues
Supervise support staff

The requirements of the position:

National Certificate in a related field, or equivalent
3-5 years’ experience in reception and office administration, preferably in a customer service environment, including data capturing and document management systems
Proficient computer skills with strong working knowledge of Outlook, MS Word, and MS Excel
Excellent communication and people skills, with a professional telephone manner
Ability to interact professionally and respectfully with parents, staff, and the wider Saints community, always demonstrating diplomacy and tact
Strong organisational skills with the ability to prioritise multiple tasks and work effectively under pressure
Self-motivated and confident, with the initiative to work independently and manage challenging situations appropriately
Customer-focused approach with strong problem-solving abilities
Demonstrated punctuality, integrity, and dependability
Capacity to work autonomously with minimal supervision
Clear credit record
Any staff member working within a school is required to have a sexual offender and criminal clearance certificate
A willingness to work within the values, Christian ethos and mission of the College, as well as participation in the broader life of the school

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