Reception Administrator
Location: Mediclinic Gariep, Kimberley
Closing Date: 9 February 2026
Main Purpose of the Job
To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
Key Responsibilities
- Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
- Identify and prevent financial risks by adhering to policies and procedures
- Ensure an effective discharge process as per the Patient Administration Manual
- Maintain patient confidentiality
Education and Experience
- Grade 12 or equivalent
- Reception administration experience; Experience in a private healthcare facility
Required Job Skills and Knowledge
- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
- Admission; Bed functions; Preparation for next day and discharge processes
- Anatomy (including terminology)
- Hospitals switchboard systems
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
- Patient admin programmes on the AS400 system
- Computer literate (Microsoft Office)
- ICD and CPT codes
- Medical Aid Schemes and the Private healthcare environment
- Workmans Compensation Act (WCA) processes; procedures and policies
- Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
- Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
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