Intern: Provincial Operations at Services SETA
Reference Number: SS-129
Location: South Africa, all provinces
Closing Date: 16 January 2026
Description
- Uphold the image of Services SETA through professional behavior and administration of the reception area and office according to quality standards
- Always adhere to corporate values and ethics of the Services SETA
- Welcome visitors and offer refreshments where necessary
- Provide assistance to walk-in visitors wherever possible
- Keep visitors informed of waiting times where necessary
- Keep the reception clean and tidy at all times
- Report maintenance issues promptly and monitor progress until they are resolved
- Attend to the reception area at all times during office hours
- Perform basic trouble shooting to correct minor problems
- Attend to incoming calls efficiently and timeously in order to minimize customer waiting time
- Route calls to the relevant people
- When callers are on hold, ensure that the person whom they want to speak to is aware of the pending call and keep the caller up to date with progress
- Proactively take messages and ensure that all staff are aware of and receive their messages timeously
- Screen calls in order to assist with queries or to route the callers to the correct area
- Photocopy and scan documentation upon request
- Filing
- Distribute documents correctly and timeously
- Provide typing services as requested
- Bind documents when requested
- Receive and dispatch courier packages
- Collate information for reporting
- Support Services SETA projects by:
- Assist in scheduling of monitoring and evaluation visits
- Assist in scheduling of induction visits
- Prepare site visits reports
- Provide other project related clerical functions
- Support the office in conducting outreach and stakeholder engagements on and/or off-site
Requirements
- National Senior Certificate or equivalent certification, at a minimum NQF 4
- A National Diploma or equivalent qualification (NQF 6) in Business Administration, Public Administration, Project Management, Human Resources, or in a related field
Number of Positions per Province
| Location | Number of Positions |
| Cape Town | 2 |
| East London | 3 |
| Port Elizabeth | 2 |
| Durban | 5 |
| Bloemfontein | 1 |
| Kimberley | 1 |
| Klerksdorp | 1 |
| Polokwane | 3 |
| Nelspruit | 2 |
| Johannesburg | 6 |
| Total | 26 |
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