Digital Communication Intern: Doctors without Borders (MSF)

Digital Communication Intern

Closing Date: 23 September 2025

Location: Johannesburg

The Opportunity: Digital Communications Intern

Are you passionate about leveraging digital platforms to amplify humanitarian stories and engage communities?

As a Digital Communications Intern at MSF Southern Africa, you’ll support the Digital Team in creating compelling online content, managing social media, and optimizing digital strategies to raise awareness, inspire donations, and recruit talent for MSF’s global projects. This is an exciting chance to build your skills in content creation, SEO, community management, and analytics in a leading humanitarian organization.

What You’ll Do

Website Content and Optimisation: Update and edit website content using tools like Yoast for SEO, ensure consistent layouts, incorporate multimedia, and apply best practices for readability, keyword optimization, and user experience to boost search rankings and engagement.
Social Media Content Creation and Community Management: Collaborate with the Social Media Officer to develop and test content for platforms like Facebook, LinkedIn, and Instagram; monitor trends, respond to comments and messages, categorize queries, and flag urgent issues to nurture online communities.
Social Media Listening to Increase Audience Engagement: Track brand mentions, hashtags, and relevant keywords across platforms; identify influential voices, respond proactively to queries, and work with the team to spot engagement opportunities and maintain active conversations.
Reporting: Prepare weekly and quarterly reports on social media performance; retrieve data for dashboards, ad-hoc regional reports, and inputs for video and fieldworker content to inform data-driven decisions.
Other Tasks: Support crisis management strategies, follow MSF operations updates, and assist with additional communications activities as needed to align digital efforts with organizational goals.

Who We’re Looking For

We’re seeking a creative, adaptable individual with a strong interest in humanitarian issues and digital communications, eager to contribute to a collaborative team environment.

Here’s what you bring:

Qualifications & Skills

A recently attained degree or national Diploma in Communications, Marketing, Public Relations, or a similar field.
Good working knowledge of social media platforms, including Twitter, Facebook, Instagram, and LinkedIn.
Experience or interest in managing social media accounts and developing online communication & marketing tactics. Proficiency in English, written and oral.
Skills or interest in website management, SEO, Adobe Creative Suite, analytics, and content optimization.
No prior professional experience required—just a passion for learning and growth!

Personal Qualities

Creative & flexible: You approach work innovatively, adapt to changing needs, and balance short-term and long-term responsibilities while thriving in high-pressure or breaking-news situations.
Team player: You collaborate effectively, work independently or interdepartmentally, and enjoy sharing knowledge with others.
Proactive & engaged: You take initiative in monitoring trends, organizing tasks, and prioritizing resources while maintaining attention to detail.
Values-driven: You align with MSF’s principles of respect, transparency, integrity, accountability, trust, and empowerment and adhere to the MSF Behavioural Commitments.
Culturally sensitive: You handle diverse interactions with understanding, maintain confidentiality, and show determination and commitment to humanitarian work.