Property Services Specialist: SPAR

Property Services Specialist

Closing Date: 27 June 2025

Location: Cape Town

SPAR Western Cape DC is looking for a suitably qualified and experienced Property Services Specialist vacancy

Job description

PURPOSE
Responsible for Property Services and Head Lease management within a designated geography and/or retailer cluster for the SPAR Group. Responds to and resolves issues in all lease and property service-related matters. Provides a pro-active service and ongoing communication to Retailers. Works closely with Retail Operations Directors regarding issue resolution progress.

• KEY PERFORMANCE AREAS
  Provides property services with respect to all head lease related matters within a designated geography
  Facilitates effective Head lease negotiations, renewals, and terminations as well as compliance with lease terms and conditions
• Implement standardised processes for property services regulatory and compliance requirements
• Serves as the regional point of contact for Retailers on Head Lease property service matters and builds effective working relationships based on a professional and responsive service
• Addresses Retailer/landlord concerns, inquiries, and requests, escalating to senior manager on complex matters
• Responds to and resolves emergency Retailer concerns with urgency and reassurance, providing continuous updates on progress
• Builds and maintains positive relationships with landlords and property managers
  Manages and resolves disputes, confirming critical elements with the Commercial Leasing Specialist and escalating the matter when necessary
• Ensures effective communication channels with RODs on all critical matters and provides updates on Property Service issues and resolutions
• Provides monthly reports and updates to the Senior Manager: Property Services and the Retail Operations Director
• Ensures a record management system that enables access to all regional SPAR Group Head Leases and key Legal documentation, maintaining accurate and up-to-date records for each property
• Ensures the maintenance and security of all correspondence pertaining to lease arrangements and related maintenance matters
• Participates in management team meetings, ensuring effective communication and follow up on agreed action item

Minimum requirements

• Matric
• Bachelor’s degree in legal, Business Administration, or related field
• Specialist Commercial Property Contract qualifications, beneficial
• Minimum 6 years’ experience in the Property Services sector, preferably retail environment
• 5 years’ experience negotiating and concluding lease renewals and agreements
• Extensive experience in property and lease management law

The ideal applicant will satisfy the following skills requirements:

• Proven track record in resolving lease and property related disputes
• Very good business relationship building, networking and influencing skills
• A proven track record in managing multiple business demands
• Highly organized with the ability to plan, manage and organise multiple priorities, and stakeholders
• Strong communication, decision-making and problem-solving skills
• Outstanding formal and business written communication skills
• Excellent stakeholder and partner influencing and engagement skills
• Outstanding demonstrated written business and legal communication skills
• Demonstrated ability to manage a high-volume workload that includes significant transactional work
• Highly organised, with the ability to plan, manage and organise multiple priorities
• Demonstrates leadership and can guide and influence others through effective communication
• Demonstrated ability to produce commercial analysis, reports, and presentations.

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