Learning and Development Administrator
Closing Date: 30 June 2025
Location: Pretoria
The main purpose of this position is to perform learning and development related administrative support functions within the Department to ensure the effective planning, coordination and delivery of pipeline programmes (graduate programme/internships/learnerships) and fit-for-purpose learning interventions within the South African Reserve Bank (SARB) Group.
Responsibilities
The successful candidate will be responsible for the following key performance areas:
- Co-ordinate and administer all aspects of pipeline programmes.
- Manage pipeline programmes documentation and ensure compliance with SETAs and other stakeholders.
- Assist in the preparation of reports and audits.
- Perform administrative tasks in support of the delivery of pipeline programmes and fit-for-purpose learning interventions, which include but is not limited to, events planning and coordination for virtual and in-person interventions, Learning Management Systems (LMS) administration, correspondence and data capturing.
- Provide facilitation support (e.g. setting up breakaway rooms, facilitating questionnaires, comments from the attendees, surveys, polls, etc.) to ensure the effective delivery of virtual and/or in-person impactful learning interventions.
- Plan and coordinate all training logistics in line with checklists (i.e., venue set-up, attendee lists, invitations, catering, audio-visual, supplier deliveries) and in line with approved budgets.
- Collate, distribute and/or prepare materials for virtual or in-person training sessions/workshops, this includes tracking and maintaining training material inventory.
- Contribute to the Frequently Asked Question (FAQ) documents for learning and development queries as part of the Help-Desk support.
- Create evaluation forms, administer, track, and analyse course evaluation feedback information, pre and post work and/or assessments, 360-degree learning surveys and update the LMS accordingly.
- Engage effectively with internal and external stakeholders including learners, training providers, SETAs, and business.
- Support onboarding planning and coordination for graduates/learners/interns.
- Perform work independently within established practices, given processes, rules and regulations, ensuring compliance with standards, policies, and other guidelines in executing own tasks.
Qualifications
To be considered for this position, candidates must be in possession of:
- a diploma in (NQF 6) in Human Resources or an equivalent qualification
- a minimum of 1-3 years of experience in learnership administration or similar role
- Knowledge of SETA processes and learnership regulations
- Knowledge of the learning and development industry, information management and reporting
- Experience in co-ordinating the Chartered Accountant Training programme will be an added advantage
Additional requirements include:
- proficiency in English (both verbal and written skills);
- proficiency in Microsoft Teams, MS Word, MS PowerPoint, MS Excel, and other virtual collaboration platforms;
- ability to work independently;
- good interpersonal skills;
- knowledge of Learning Management System administration
- project administration or learning event management skills
- basic facilitation/presentation skills
- knowledge of virtual training and collaboration tools and platforms e.g. MS Teams, Zoom, etc.
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