Shipping Clerk: Syntech

Shipping Clerk

Reference Number: SYN250226-1

Minimum Requirements

  • Matric or National Senior Certificate required.
  • Trustworthy, reliable, and detail-oriented.
  • 2-3 years of experience in a shipping or logistics role is preferred but not mandatory.
  • Basic understanding of shipping procedures and documentation.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and shipping software for data entry and tracking.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work well within a team-oriented environment.
  • Basic math skills for shipping cost and quantity calculations.
  • Willingness to learn and adapt to new shipping processes and technologies.
  • Ability to work efficiently and meet deadlines in a fast-paced environment.
  • Strong problem-solving skills and the ability to handle unexpected shipping challenges.
  • Familiarity with international shipping regulations is an advantage but not required.

Duties and Responsibilities

  • Process and coordinate shipment orders with a focus on accuracy and efficiency.
  • Prepare and manage shipping and commercial documents, including bills of lading, invoices, packing lists, and shipping labels.
  • Verify and record incoming and outgoing shipments, ensuring products are received and dispatched without damage or discrepancies.
  • Coordinate with freight forwarders to schedule timely pickups and deliveries.
  • Maintain inventory records and monitor stock levels to support seamless order fulfillment.
  • Collaborate with sales and warehouse teams to address shipping-related inquiries and resolve issues.
  • Work closely with warehouse personnel to facilitate smooth loading and unloading of shipments.
  • Arrange necessary customs documentation and ensure compliance with international shipping regulations.
  • Monitor and track shipments, providing status updates to internal and external stakeholders.
  • Identify and resolve shipping discrepancies or delivery delays efficiently.
  • Continuously assess shipping processes and suggest improvements to enhance efficiency and cost-effectiveness.

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