Chief Shared Services Officer  (5 Year Performance Based Fixed Term Contract Appointment)

Closing Date: 9 June 2025

Internal and External applications are invited from suitably qualified persons to fill the following vacancy and to lead the Shared Services Business Unit based at Rietvlei, Head Office.

Job Type Classification: Contract
Location: Province Gauteng
Location: Town/City Glenvista
Location: Site Rietvlei

Minimum Requirements

• Minimum Education: A Bachelor’s Honours Degree in Business Management or equivalent NQF Level 8 level qualification.
• Desired Education (added advantage): A Recognized Master’s Degree in Business Management or equivalent Management Degree (e.g. MBA or MBL) at NQF Level 9.
• Minimum Experience: 15+ years’ combined managerial experience in any of the Shared Services functions.
• Desired Experience: 5 – 7 years’ exposure to broad management at executive level operating in a complex water sector or similar environment.

Primary Duties

• Drive the conceptualization and execution of the integrated Shared Services Strategy in line with the overall Rand Water Strategy.
• Conduct Market Analysis to review and align the Shared Services Operating Model in line with Rand Water’s new value proposition.
• Provide strategic and innovative support services solutions in order to deliver just-in-time services to ensure plant availability and uninterrupted water supply.
• Ensure effective monitoring and evaluation of business processes and service delivery obligations within the Shared Services Business Units.
• Continuous improvement and alignment of Quality Management Systems as well as overall compliance to mandatory and statutory compliance requirements within the area of operations regulatory standards.
• Drive an integrated risk management approach to support the strategy.
• Ensure Legal, statutory and legislative compliance.
• Proactive communication with internal and external stakeholders.
• Marketing and brand positioning of Rand Water.
• Ensure improved stakeholder interface and management.
• Provide an integrated HR service offering to the business and ensure adequate projections for demand and supply of skills to sustain the future Rand Water business.
• Oversee compliant Supply Chain and sourcing Management processes supporting all Business units.
• Implement enabling ICT and OT solutions that drive organizational and process efficiencies.
• Oversee the overall financial management activities within the Shared Services Business Unit.
• Oversee performance outputs within the Shared Services Business Unit, submissions to CEs office, Board, and Board committees, including the shareholder and other external stakeholders.

Knowledge

• Minimum Knowledge: Bill of Rights, Water Services Act, PFMA, CIDB, FIDIC, SANS, ISO, etc.
• Desired Knowledge: GIS and best global practices and trends.
• Extensive knowledge and understanding of bulk water services/utilities environment in large corporates.
• In-depth knowledge of relevant statutory requirements impacting on the water industry and general government initiatives that relate to the water industry.

Skills

• Strategic Thinking
• Excellent Transformational Leadership
• Business Acumen
• Revenue Generation
• Stakeholder Relations Management
• Strong Analytical Skills
• Managing multi-disciplinary teams
• Negotiation Skills
• Written and Verbal Communication Skills

Attitude

• Deciding and initiating action
• Planning and organizing
• Coping with pressure and setbacks
• Maintaining stakeholder relations and managing unrealistic expectations
• Adhering to best practices and ethical standards
• Presenting and communicating information
• Analyzing trends and patterns

Chief Shared Services Officer

APPLY NOW

Other Opportunities:

• Vacancies
• NGO Vacancies
• Government Vacancies