Debtors Clerk at RCL

Debtors Clerk. Apply now for the Debtors Clerk position at RCL.

At RCL Foods, we live by a purpose that goes beyond nourishing bodies – “We Grow What Matters.” As a leading force in the food manufacturing industry, we understand that growth extends far beyond our products; it’s about cultivating an environment where diversity thrives. We are on the lookout for a passionate Debtors Clerk. The role will be based in Bushbuckridge and report to the Commercial Financial Mananger.

Minimum Requirements

Education and Qualification

• Grade 12
• At least 3 years’ experience in a credit and logistics environment.

Knowledge and Skill

• Behaviour Standards
• Be brilliant at the basics
• Face the brutal facts
• Smash the silos
• Lead with integrity,
• Respect and energy
• Be curious and challenge change
• Take accountability for results and people

Knowledge 

• Credit management and analysis
• Compliance requirements 
• Credit business processes and practices

Skills 

• Verbal and written communication
• Interpersonal 
• Logical thinking 
• Problem solving

Attributes

• Initiative and assertive
• Able to work under pressure and prioritise
•  Proactive
• Attention to detail
• Deadline driven
• Systematic
• Results/Goal oriented
• Accuracy
• Customer focus

Duties & Responsibilities

Credit Control

• Generate and dispatch invoices or POD’s on time to enable payment.
• Receive remittance advices from customers and allocate appropriately, daily
• Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
• Clear all allocated cash in the General Ledger.
• Matching all debits and credits on the ERP system.
• Run statements on the ERP system prior to agreed monthly deadlines and distribute to customers.

Customer Administration

• Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorizations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.
• Process journals for the movement of driver payments.

Claim Processing

• Investigate pricing claims on the ERP system, print invoices and review deals on the system.
• Obtain authorization for valid deals on the prepared pricing cover sheet and distribute within the department.
• Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
• Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
• Ensure stock claims are tracked on the ERP system and that queries are finalised.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.
• Update and maintain the Chain Store tracker for claims and ensure the credit notes are processed accordingly.

Sales Administration Function

• Capture, load and input deals into system.
• Submit weekly pre-pricing to all relevant call centres on a weekly basis.
• Manage and collate price changes and deals and implement them into the system to reflect between Sunbake and Customers.
• Assist with customer communication of queries, notifications and changes and channel to relevant individuals.
• Capture all promotional activity & subsequent forecasted demand onto schedule & communicate it to relevant planner.
• Maintain electronic and paper-based customer records and information.
• Verify pricing discounts with relevant account manager and implement.
• On a weekly basis, investigate Syspro order discrepancies and liaise with National Account Manager and Channel manager, and implement corrective action.
• Master Data – Ensure all supporting documentation is submitted and correctly completed for account creation.

Sales Administration Function general duties

• Co-ordinate, plan and prepare for all meetings and presentations.
• Prepare sales and promotional documentation for management meetings.
• Monitor Customer monthly tracking reports.
• Track customer promotion performance.
• Assist with procurement order placements for various requirements.

Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self- development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and client’s expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
• Champion training and development of self and others through utilising available training opportunities.
• Participate in, and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.

KPI’s

• Accuracy of credit management
• Claim resolution/processing
• Standing of customer credit
• Percentage of customers over 60 days.
• Accounts reconciled and paid according to terms and agreed pricing conditions.
• Timeously deliver reports i.e. monthly, weekly, customer tracking reports
• 100% accuracy on pricing schedules
• 100% accuracy of promotional grids
• Customer resolution speed between 24 and 48 hours and amendments on customer accounts
• Working closely with different account managers
• Timeously Deactivation of accounts

CLICK HERE TO APPLY

Closing Date: 27 June, 2024