Communications Coordinator: Desmond Tutu Foundation

Communications Coordinator

Reference Number: DTHF-143

Location: Cape Town

Closing Date: Not indicated

Key Responsibilities

Implement organisational communications by devising ways to effectively share internal company information with/between employees
Ensure that external stakeholders stay informed of company achievements and activities
Determine which platforms best serve to facilitate communication and put them in place making use of analytics to track effectiveness
Sett up communications protocols to ensure consistency of information sharing across the organisation, and providing expert advice to internal and collaborator communication campaigns

Bachelor’s degree in Communications, Public Relations, or a related field
5+ years of experience implementing cross-department communications
A verifiable track record of successful communication campaign implementation
Proven ability to build effective relationships with a wide range of internal audiences
Expert interpersonal skills, working cross functionally with team members to ensure an efficient information flow
Understanding of various channels of internal communication (email, newsletters)
Experience, including drafting and publishing of written and audio-visual content across social media platforms (fully able to use LinkedIn, Insta, Facebook, X, Canva)
Excellent Microsoft Office skills, particularly Word and PowerPoint
Experience working on an internal intranet platform
Excellent communication skills (verbal and written)

NGO/Healthcare sector information dissemination
Ability to record and edit short audio/video clips for social media platforms
High level attention to detail
Strong organisational skills and good planning
Experience in managing multiple projects simultaneously, so familiarity with project management software
Planning and execution of events
Ability to work under pressure
A strategic and creative thinker with strong story-telling skills
The ability to listen to and interact confidently with others
Strong team ethic―diplomatic team-player
Positive and flexible attitude
High degree of integrity and professionalism
Proactive problem-solver
Decision-making skills
Ability to speak and write IsiXhosa
Code 08 Drivers Licence and own vehicle

Ensuring the organisation’s people news is communicated in a regular, considered, effective and engaging way
Manage and create engaging content for the internal communications channels (intranet, email, in-person events, virtual events and reports)
Ensure internal communication is considered and handled in a sensitive and timely fashion linked to key external announcements
Provide clear and effective communication in response to crisis or emergency situations to reassure and guide staff
Send out company-wide email communication as requested by staff and management
Produce Quarterly staff newsletter
Manage the purchase of and distribution of branded merchandise
Manage the company intranet platform

Fielding and directing press enquiries
Staying up to date with the latest HIV news, as well as that for related health conditions
Contributing to briefings, sending out recaps regarding policy changes and updates
Collaborating with project staff on an as needed basis when communication needs arise that may require expert consultation and assistance
Acting as the communications contact point for site specific trials to ensure accuracy of organisation information
Collaborate with stakeholders on marketing campaigns, webinars, and content creation (blog, guides, annual reports, and video)
Ensure content accuracy and accessibility of information on the website

Key point person for planning events
Invitations and attendance tracking
Support for site events as requested
Responsible for planning, sourcing suppliers, budget, procurement and venue for company events

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