Administrative Officer (3 posts): City of Tshwane

Administrative Officer (3 posts)

Reference Number: HOSD117-2025 (E)

Closing Date: 30 June 2025

Location: Pretoria

Job Purpose

  • To conduct administration of the national Housing Needs Register
    (housing database) and housing subsidy applications
  • Provide logistical and general administrative support, including on title deeds matters, in the section

Application Requirements

  • Grade 12
  • At least six months’ relevant experience in an administration support environment with knowledge of housing subsidies and title deeds
  • Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost
  • Computer literacy

Personal Attributes/Competencies

  • Being ethical;
  • Good communication skills;
  • Good general administrative skills;
  • Good interpersonal relations;
  • Ability to be a good team member;
  • Ability to pay attention to detail;
  • Ability to be professional; ability to work independently at a strategic level;
  • Integrity;
  • Ability to work under pressure;
  • Flexibility;
  • Ability to meet given deadlines;
  • Exceptional and dynamic creativity to improve the functioning of the section;
  • Organising and coordination skills

Primary Functions

  • Handle enquiries and complaints telephonically and in person
  • Collate statistics and other related data and information in the section
  • Maintain the filing system
  • Compile minutes of meetings in the section as tasked
  • Liaise with beneficiaries to collect title deeds and other housing-related matters
  • Open new housing files
  • Liaise with Group Financial Services regarding the billing of consumer accounts and payment of deposits
  • Conduct data capturing and typing of correspondence
  • Handle all other administrative duties as and when instructed by superiors

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